CHICAGO, IL - Health department officials identified compliance issues at MADO HEALTHCARE-UPTOWN in an inspection dated 04/13/2023.
Situated at 4621 N RACINE AVE, the establishment is part of Ravenswood's active food service sector. The Ravenswood area undergoes regular health inspections as part of the city's comprehensive food safety monitoring program.
The inspection identified 5 distinct violations requiring correction. Each violation has established correction procedures that must be followed to achieve compliance.
The first violation related to pest prevention. Inspectors documented: Food & Non-food Contact Surfaces Cleanable, Properly Designed, Constructed & Used - Comments: Observed Rusted Storage Racks in the Walk-in Cooler Located in the Rear Preparation Area. Instructed the Person in Charge to Remove Rust and Ensure Surfaces Were Smooth and Easily Cleanable.. The FDA Food Code requires establishments to eliminate conditions that attract and harbor pests, including proper waste management and facility maintenance. For more information, see FDA pest control standards. Flies can transfer pathogens from garbage and feces to food preparation areas.
The second violation involved cleaning procedures. Inspectors documented: Non-food/food Contact Surfaces Clean - Comments: Observed Soiled Interior in All Cooling Units. Instructed the Person in Charge to Clean and Maintain All Non-food Contact Surfaces.. FDA sanitation guidelines require regular cleaning and sanitizing of all food contact surfaces to prevent cross-contamination and bacterial growth. For more information, see FDA sanitation standards. Biofilms can form on inadequately cleaned surfaces, protecting bacteria from sanitizers.
The third violation involved food safety requirements. Inspectors documented: Garbage & Refuse Properly Disposed. Regulatory standards exist to minimize health risks to consumers.
The fourth violation related to pest management. Inspectors documented: Facilities Maintained - Comments: Observed Crates and Debris Surrounding the Outside Garbage Dumpster Located in the Rear. Instructed the Person in Charge to Remove Crates and Surrounding Debris and Keep the Outside Garbage Dumpster Area Clean and Free of Unnecessary Items.. The FDA Food Code requires establishments to eliminate conditions that attract and harbor pests, including proper waste management and facility maintenance. For more information, see FDA pest control standards. Cockroaches can spread E. coli and Salmonella by contaminating food and surfaces.
The fifth violation concerned pest prevention. Inspectors documented: Physical Facilities Installed, Maintained & Clean - Comments: Observed Food Debris and Spills on the Floors Throughout the Rear Preparation Area. Instructed the Person in Charge to Detail Clean Under All Shelving Units, Interior of Prep D. The FDA Food Code requires establishments to eliminate conditions that attract and harbor pests, including proper waste management and facility maintenance. For more information, see FDA pest control standards. Cockroaches can spread E. coli and Salmonella by contaminating food and surfaces.
Establishments receiving violations must submit correction plans and may face additional inspections. Failure to address violations can result in fines, permit suspension, or closure.
This inspection data is provided by Chicago Department of Public Health. The establishment had violations identified during the 04/13/2023 inspection. Conditions may have changed since this inspection. For current compliance status, consult the Chicago Department of Public Health. For more information about restaurant inspection regulations in this area, visit the Chicago Food Service Sanitation Rules. Learn more about food safety at FDA.gov and CDC.gov.
This inspection was conducted on August 21, 2025.
Chicago Department of Public Health
The following violations were documented: ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: INSTRUCTED TO PROVIDE HANDWASHING SIGNAGE AT HAND SINK INSIDE THE WOMEN'S WASHROOM.; FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: INSTRUCTED NOT TO USE PLASTIC MILK CRATES AS A MEANS OF ELEVATION INSIDE THE WALK-IN COOLER AND IN REAR ARE BY THE EXIT DOOR (LEADING TO GARBAGE AREA) FOR EASY ACCESS ON CLEANING.; NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: INSTRUCTED TO CLEAN, REPAINT OR REPLACE RUSTY METAL SODA SYRUP RACKS IN THE KITCHEN.; PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: INSTRUCTED TO REPLACE MISSING CEILING TILES ABOVE PREP AREA.; PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: INSTRUCTED TO CLEAN AND MAINTAIN FLOOR BEHIND REACH-IN COOLER AND BEHIND REACH-IN FREEZER IN THE KITCHEN.; PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: PERSON IN CHARGE DOES NOT HAVE A CITY OF CHICAGO SANITATION CERTIFICATE. PRIORITY FOUNDATION VIOLATION.; CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: FOUND NO CERTIFIED FOOD MANAGER ON SITE WHILE TCS FOODS (CHICKEN, BEEF, SOUP, SALAD ETC) ARE BEING PREPARED AND SERVED. INSTRUCTED PERSON IN CHARGE, A CERTIFIED FOOD MANAGER WITH CITY OF CHICAGO FOODSERVICE SANITATION CERTIFICATE MUST BE PRESENT AT ALL TIMES WHEN HANDLING TCS FOODS. PRIORITY FOUNDATION VIOLATION 7-38-012 CITATION ISSUED; INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: INSTRUTED TO RODENT PROOF BOTTOM OF (2) EXIT DOOR LEADING TO PATIO.; FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: INSTRUCTED TO REPAINT OR REPLACE RUSTY METAL STORAGE RACKS (LEFT SIDE) INSIDE THE WALK-IN COOLER.; NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN EXTERIOR SIDE AND TOP OF DISHMACHINE WITH DRIED FOOD DEBRIS/CRUMBS.; TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: WOMEN'S (EMPLOYEE AND CUSTOMER) TOILET ROOM TRASH/RECEPTACLE MUST BE COVERED. INSTRUCTED TO PROVIDE LID/COVER; GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: OBSERVED SOME TRASH/DEBRIS ON GROUND UNDER AND AROUND GARBAGE DUMPSTER IN REAR OUTSIDE AREA . INSTRUCTED TO CLEAN AND MAINTAIN.; PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOORS ALONG THE WALLS AND IN ALL CORNERS IN PREP/DISHWASHING AREA.; ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: INSTRUCTED TO REPLACE MISSING LIGHT BULB INSIDE 2 DOOR REACH-IN COOLER AND INSIDE 2 DOOR REACH-IN FREEZER IN PREP/COOKING AREA.; FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED RUSTED STORAGE RACKS IN THE WALK-IN COOLER LOCATED IN THE REAR PREPARATION AREA. INSTRUCTED THE PERSON IN CHARGE TO REMOVE RUST AND ENSURE SURFACES WERE SMOOTH AND EASILY CLEANABLE.; NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED SOILED INTERIOR IN ALL COOLING UNITS. INSTRUCTED THE PERSON IN CHARGE TO CLEAN AND MAINTAIN ALL NON-FOOD CONTACT SURFACES.; GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: OBSERVED CRATES AND DEBRIS SURROUNDING THE OUTSIDE GARBAGE DUMPSTER LOCATED IN THE REAR. INSTRUCTED THE PERSON IN CHARGE TO REMOVE CRATES AND SURROUNDING DEBRIS AND KEEP THE OUTSIDE GARBAGE DUMPSTER AREA CLEAN AND FREE OF UNNECESSARY ITEMS.; PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FOOD DEBRIS AND SPILLS ON THE FLOORS THROUGHOUT THE REAR PREPARATION AREA. INSTRUCTED THE PERSON IN CHARGE TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP DISH AREA AROUND DISH MACHINE, PREP TABLES, AND ALL COOKING EQUIPMENT TO REMOVE SPILLS, FOOD DEBRIS, DIRT BUILDUP, AND-OR GREASE. INSTRUCTED TO INCREASE CLEANING FREQUENCY AND MAINTAIN AT ALL TIMES.; PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED MULTIPLE MISSING CEILING TILES IN THE MEN'S TOILET ROOM, LOCATED ON THE FIRST FLOOR. INSTRUCTED THE PERSON IN CHARGE TO REPLACE MISSING CEILING TILES AND MAINTAIN THEM..
Flies can transfer pathogens from garbage and feces to food preparation areas. Biofilms can form on inadequately cleaned surfaces, protecting bacteria from sanitizers. Cockroaches can spread E. coli and Salmonella by contaminating food and surfaces. Cockroaches can spread E. coli and Salmonella by contaminating food and surfaces.
This inspection data is sourced directly from Chicago Department of Public Health. For the most current information, please visit the official health department website.
Federal Guidelines: Our reporting follows standards established by the FDA Food Code, CDC Food Safety Guidelines, and USDA Food Safety Standards.
📖 Food Safety Codes: Reference the specific regulations that govern this establishment: Chicago Food Code, FDA Food Code 2022
⚠️ Important Note: Restaurant conditions can change rapidly. This inspection represents a snapshot in time and may not reflect current conditions. For the most up-to-date information, consider checking recent reviews or contacting the establishment directly.
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