Health Inspection Report
LOTTE NEW YORK PALACE -POMME PALAIS in Manhattan, NY Failed Its Health Inspection on 07/21/25
Manhattan, NY
Published: August 21, 2025
Manhattan, NY - Health inspectors documented violations at LOTTE NEW YORK PALACE -POMME PALAIS during a routine inspection conducted on 07/21/2025.
Located at 455 MADISON AVENUE, the facility is part of Manhattan's diverse food service industry. Routine inspections help maintain consistent safety standards throughout the city's dining establishments.
The inspection identified 2 distinct violations requiring correction. Each violation has established correction procedures that must be followed to achieve compliance.
The first violation involved sanitation and cleanliness. Inspectors documented: Single service article not provided. Single service article reused or not protected from contamination when transported, stored, dispensed. Drinking straws not completely enclosed in wrapper or dispensed from a sanitary device.. FDA sanitation guidelines require regular cleaning and sanitizing of all food contact surfaces to prevent cross-contamination and bacterial growth. For more information, see FDA sanitation standards. Biofilms can form on inadequately cleaned surfaces, protecting bacteria from sanitizers.
The second violation involved temperature control. Inspectors documented: Cold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation.. The FDA Food Code requires cold foods to be held at 41°F or below and hot foods at 135°F or above to prevent bacterial growth in the "danger zone." For more information, see FDA guidelines on temperature control. The CDC reports that temperature abuse is a factor in many foodborne illness outbreaks.
Health code violations require prompt correction to maintain operating permits. The health department typically conducts re-inspections to verify that identified issues have been properly addressed.
This inspection data is provided by NYC Department of Health and Mental Hygiene. The establishment had violations identified during the 07/21/2025 inspection. Conditions may have changed since this inspection. For current compliance status, consult the NYC Department of Health and Mental Hygiene. For more information about restaurant inspection regulations in this area, visit the New York City Health Code. Learn more about food safety at FDA.gov and CDC.gov.